The inside story: process documentation, experiences from EMPOWERS

This publication reinterprets the EMPOWERS background paper, written to guide process documentation in EMPOWERS in the light of three years of experience of making it happen. It answers the questions, what is process documentation and why, how, with whom and when should it be conducted? This publication also describes some of the ways and means process documentation was applied in the three countries to study meaningful processes and the responses of stakeholders to the changes a project tries to realise. It tells the inside story of change and resistance within the context of people’s cultures and traditions.