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Published on: 10/02/2015

Over the past years, Triple-S (Sustainable Services at Scale) has led a process of learning and innovation to improve rural water service delivery. This involves running a number of experiments between 2012 and 2014 in Ghana and Uganda on innovative approaches to address sector challenges that have been jointly identified. 

Ghana experimentsUganda experiments
1. Creating a new model for rural water service monitoring1. Analysing performance of service delivery models
2. Reducing handpump downtime using SMS technology2. Facilitating local monitoring of rural water service delivery
3. Adopting a life-cycle costs approach for sustainable service delivery3. Developing business model for hand pump mechanics associations
4. Analysing sector learning and adaptive capacity4. Using mobile phones to improve functionality of rural water sources
5. Promoting sector harmonisation and coordination5. Adopting sub-county model to improve operations and maintenance
 6. Strengthening learning and adaptive capacity through learning alliances
 7. Updating district implementation manual to improve harmonisation and coordination


Working closely with sector stakeholders in both countries, underlying problems of service delivery were explored, potentially promising innovations were tested and opportunities and requirements for their successful application at scale were examined. 

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