Published on: 10/02/2015
In Ghana and Uganda, Triple-S has run a range of experiments to improve water service delivery. Taken together, these experiments were expected to contribute to the sustainability and quality of rural water services and to build sector capacity for future innovation and informed policy making.
Over the past years, Triple-S (Sustainable Services at Scale) has led a process of learning and innovation to improve rural water service delivery. This involves running a number of experiments between 2012 and 2014 in Ghana and Uganda on innovative approaches to address sector challenges that have been jointly identified.
|Ghana experiments||Uganda experiments|
|1. Creating a new model for rural water service monitoring||1. Analysing performance of service delivery models|
|2. Reducing handpump downtime using SMS technology||2. Facilitating local monitoring of rural water service delivery|
|3. Adopting a life-cycle costs approach for sustainable service delivery||3. Developing business model for hand pump mechanics associations|
|4. Analysing sector learning and adaptive capacity||4. Using mobile phones to improve functionality of rural water sources|
|5. Promoting sector harmonisation and coordination||5. Adopting sub-county model to improve operations and maintenance|
|6. Strengthening learning and adaptive capacity through learning alliances|
|7. Updating district implementation manual to improve harmonisation and coordination|
Working closely with sector stakeholders in both countries, underlying problems of service delivery were explored, potentially promising innovations were tested and opportunities and requirements for their successful application at scale were examined.