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TitleAdapting regulation to the needs of the poor : experience in 4 East African countries
Publication TypeMiscellaneous
Year of Publication2006
AuthorsTremolet, S
Secondary TitleBPD research series
Pagination16 p. : boxes
Date Published2006-05-01
PublisherBuilding Partnerships for Development (BPDWS)
Place PublishedLondon, UK
Keywordskenya, legislation, low-income communities, mozambique, non-governmental organizations, partnerships, policies, regulatory authorities, research, rwanda, sanitation, sdiafr, sdipol, tariffs, water supply, zambia

Research on the impact of regulation on eight tri-sector partnerships in 2002 showed that regulation can play a decisive role in making water and sanitation services more accessible to the poor and in providing private operators with the right incentives to serve them. But it was also found that regulation can introduce obstacles to serving the poor, when small-scale providers are relegated to illegality and are thereby not encouraged to further develop services to fill the gap opened by insufficient coverage by the main operator. The specific roles and impact that partnerships can play to help make regulation more pro-poor, through community based organisations (CBOs) or non-governmental organisation NGOs) were examined and led to the design of an action-research programme with regulators in Kenya, Mozambique, Rwanda and Zambia.

The report does not present ready-made solutions, but lays out a methodology for evaluating existing regulatory frameworks. It explores the key challenges that typically limit service delivery to poor customers and discusses what this has revealed in the four cases. It presents a summary of the analysis undertaken and the proposed action plans in each of the four countries.

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