Skip to main content

Published on: 07/05/2013

The main objective of the report is to identify strengths and gaps in the provision of sustainable water services at service provision and district levels, particularly in terms of compliance with the Community Water and Sanitation Agency (CWSA) norms and standards for service levels, and service provider and service authority functions. A set of indicators was developed to assess and monitor sustainable service provision.

These indicators were informed by the norms, standards and guidelines set by CWSA and included markers on: - Point source and piped scheme functionality - Service level provided by the facility (based on reliability, accessibility (in terms of crowding and distance to the facility), water quality and water quantity) - Community-based water service provider indicators, related to governance, operations and financial management - Service authority indicators, related to support to community-based water service providers and other service authority functions (planning, budgeting, coordination, etc).

Between October 2011 and January 2012, baseline data were collected in order to score and benchmark facilities, service providers and service authorities against the agreed indicators. The data collection exercise was undertaken by district-level staff, using mobile phone technology, in three districts: Akatsi district in Volta Region, East Gonja in Northern Region and Sunyani West in Brong Ahafo Region.

Attached is the full synthesis report, synthesis appendix and a Power Point presentation on the report recently presented at a National Level Learning Alliance Platform (NLLAP), on May 2, 2013.

Please see the downloads below for more information.

Compiled by:

Victor Narteh Otum


May 7, 2013.

Back to
the top