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Published on: 21/10/2021

Systems approaches can have a significant impact on the planning and management of sustainable water, sanitation, and hygiene (WASH) services. SWS investigated the hypothesis that improving local stakeholders' understanding of the interconnected factors that influence service delivery leads to more holistic decisions that result in improved service delivery outcomes. An SWS research team interviewed hundreds of service delivery stakeholders engaged in professionalized maintenance and facilitated collective action approaches in Ethiopia, Uganda, and Kenya. Researchers examined shifts in how stakeholders conceptualized factor interactions throughout the 5-year duration of SWS.

Learn more about the research presented in this webinar by accessing the study report here.

• Emily Bondank, USAID Center for Water Security, Sanitation, and Hygiene
• Desta Dimtse, Tetra Tech
• Betelhem Hailegiorgis, IRC Ethiopia
• Ryan Mahoney, USAID Center for Water Security, Sanitation, and Hygiene
• Nicholas Valcourt, Open Water Systems
• Jeff Walters, Open Water Systems; University of Washington, Tacoma

Click here to register


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