A key to improving performance and sustainability
To ensure water and sanitation services that last, monitoring must:
- focus on the level of services provided over time (rather than coverage or facilities),
- be a part of a national system (rather than be limited to isolated project efforts to ensure targets are met),
- support planning and remedial actions (rather than stop at the level of reporting with little or no follow-up).
Most countries are moving in this direction - working towards building strong national monitoring systems that enable better planning and maintenance of WASH services. The adoption of ICT's has helped by bringing the costs of data collection and analysis down and making it easier to share information.
Tools & guidance
IRC is working to support the development and expansion of national WASH monitoring systems in Ghana, Uganda, Ethiopia and Honduras, and as a part of this work is developing tools and guidance on:
- Developing or strengthening a national monitoring system - helping stakeholders to define the purpose of monitoring, indicators, institutional arrangements and financing mechanisms;
- Defining indicators to measure service levels for water and sanitation and the performance of service providers and authorities;
- Selecting appropriate ICT platforms and tools; and
- Defining institutional arrangements for monitoring - determining roles and responsibilities as well as the information flows between different actors involved in collecting, analysing and using monitoring data.
Various countries in Latin America have begun monitoring rural water supply service delivery, driven by two objectives: 1) to establish rural water inventories for investment planning, and 2) to target post-construction support. A methodology to define an institutional framework for monitoring was developed in order to avoid problems with the sustainability of the monitoring systems themselves.
The SMF/SI measures the likelihood of a sustainable WASH service or hygiene behaviour. It investigates if are all the requirements are present needed to ensure a sustainable service. This includes the enabling environment (policy, strategy, capacities, attitudes, behaviours etc.).
A conceptual framework for using information and communication technologies to improve service delivery in the rural water sector.
A state of the art of strengthening monitoring water supply and sanitation in developing countries....
Sustainability instruments contribute to better water, sanitation of hygiene (WASH) projects but still face shortcomings.
Document outlining the process of development, verification and refinement of service level and sustainability indicators for rural...
The proposed service delivery indicators (SDIs) complement the Uganda national golden indicators, which provide information on general aspects of...
Results of an initiative to monitor sustainability factors in towns in Ethiopia....