service level

Monitoring

You cannot manage what you do not measure; but should you measure what you cannot manage?

Published on: 22/03/2018

Many countries are developing or reviewing their water sector monitoring systems to see whether they are SDG-proof. A recurring question in this is the extent to which these should use household-level data of JMP-defined access to limited, basic or safely managed water. We argue that caution should...

Monitoring, Water security

Water For People experience in Rwanda : assets registry / analysis tool

This presentation describes IRC's Asset Registry Assessment Tool and how Water For People used it in Rwanda's Rulindo district.

Biblio info

Water For People experience in Rwanda : assets registry / analysis tool

IRC's approach

Achieving full coverage and sustainable water service provision : the needs and gaps : Bongo, East Gonja and WA East District Assembly

The District Strategy for achieving full water coverage (2017 to 2025) provides the framework for the implementation of water activities and services...

Biblio info

Achieving full coverage and sustainable water service provision : the needs and gaps : Bongo, East Gonja and WA East District Assembly

Supporting institutions, Monitoring

New insights into the sustainability of rural water supplies

Chair of Water Committee in El Salvador checking water quality

Published on: 13/09/2017

Stockholm World Water Week discusses World Bank publications on universal metrics.

Supporting institutions, Monitoring

In search of sustainability of rural water supply services monitoring and metrics

Presentation based on the findings from two World Bank publications.

Biblio info

In search of sustainability of rural water supply services monitoring and metrics

Supporting institutions, Water security, Finance

Community management of rural water supply : case studies of success from India

Based on 20 detailed successful case studies from across India, this book outlines future rural water supply approaches for all lower-income...

Biblio info

Sanitation, Water security

Looking beyond headline indicators : water and sanitation services in small towns in Ethiopia

While a high proportion of people In Ethiopian have access to improved water and sanitation services, only a small minority receive services that...

Biblio info

Looking beyond headline indicators: water and sanitation services in small towns in Ethiopia

Monitoreo

Los objetivos del desarrollo sostenible en agua y saneamiento: ¿Cómo está la región y qué falta por hacer?

Published on: 10/02/2016

El Banco Interamericano de Desarrollo y el IRC colaboran para conocer el estado del arte sobre los niveles de los servicios de agua y saneamiento en el área rural de América Latina y el Caribe.

Sanitation, Monitoring

Data for decision making, costs and services of WASH in schools

Session leaders at the side event of SACOSAN VI

Published on: 26/01/2016

During SACOSAN VI Splash, BRAC WASH and IRC hosted a side event on data for decision making using schools as an entry point.

Understanding the resource implications of the ’plus‘ in community management of rural water supply systems: concepts and methodology.

Published on: 23/12/2015

Why is this tool needed? Community-based organisations have shown to be able to operate and maintain their water supplies on a day-to-day level. But they often need support in addressing challenges that are beyond their capacity, such as major replacements. In India - as elsewhere - a range of...

Tools

Monitoring

User satisfaction with handpump water services : a synthesis of findings from 3 districts (Akatsi South, East Gonja and Sunyani West Districts)

snapshot working paper - User Satisfaction with handpump water services

Biblio info

User satisfaction with handpump water services A synthesis of findings from 3 districts (Akatsi South, East Gonja and Sunyani West Districts)

Monitoring, Supporting institutions

Water service levels and user satisfaction in Kabarole District

In 2014, IRC/Triple-S undertook a water service monitoring survey in Kabarole district to establish the level of water service received by users...

Biblio info

Fact sheet on water service delivery in Kabarole district

Finance

Costing water services in refugee camps : Camp Bambasi, Ethiopia, and Camp Kounoungou, Chad

The report provides insights on the cost of providing water in emergency situations using two camps as case studies. The life-cycle costs approach...

Biblio info

Costing water services in refugee camps Camp Bambasi, Ethiopia, and Camp Kounoungou, Chad

IRC's approach, Monitoring, Supporting institutions

Understanding water services in India, house by house

Published on: 02/06/2015

Ultimate success in water service delivery is defined by the service level received by households. There can be excellent infrastructure and impeccable administration, but if households don't receive enough water of good enough quality without spending an excessive amount of time collecting it,...

Hygiene, Finance

School WASH programmes in Bangladesh : how much does it cost? : applying the life-cycle costs approach in selected upazilas

This study presents the first adaptation of the life-cycle costs approach to school WASH interventions. It is based on a survey of the sanitation and...

Biblio info

School WASH programmes in Bangladesh : how much does it cost? : applying the life-cycle costs approach in selected upazilas

Key websites and resources on institutional WASH

Finance, Supporting institutions

The effects and costs of support to community-managed handpumps in Patharpratima, West Bengal

Everyone in Digambarpur has access to a basic level of water service thanks to support model that allows w ater committees to outsource technical...

Biblio info

The effects and costs of support to community-managed handpumps in Patharpratima, West Bengal

IRC's approach, Finance, Supporting institutions

The Paradox of water user demand and satisfaction

Published on: 09/10/2014

In 2013, IRC/ Triple-S Uganda conducted an assessment of the performance of the Service Delivery Model for point water sources. Findings show that there was generally a low service levels but ironically, users were satisfied. This working paper attempts to explain the reasons for that paradox.

Sanitation, Hygiene

Measuring hygiene behaviour change: The case of EcoSan Latrines

Published on: 29/09/2014

IRC is developing a methodology to measure behaviour change in the context of a sanitation programme promoting EcoSan latrines.

Monitoring, Hygiene

The Challenge of Measuring Changes in Hygiene Practices

Published on: 18/09/2014

IRC updated its ladder to measure effectiveness of hygiene interventions, which is breaking down hygiene practices according to categories, and that can be used to compare the "before" and "after" behaviour of a beneficiary, for a given intervention.

Water security

More services than you can shake a stick at!

Published on: 15/09/2014

This second post - in a series of articles on water resources management by Charles Batchelor and John Butterworth - looks at water services from a water resource management (WRM) perspective. In the first article we discussed IWRM and the 'i' for integration in water resources management.

Changement de comportements, Suivi

Le défi de la mesure des changements de pratiques d’hygiène

Published on: 14/09/2014

IRC a mis à jour son échelle de mesure d'efficacité des interventions d'hygiène, qui décompose les pratiques d'hygiène en catégories permettant de situer les comportements d'un bénéficiaire entre un "avant" et un "après" une intervention.

Sanitation

Striking the balance : what is the role of the public sector in sanitation as a service and as a business?

Governments need to create an accountable and enabling environment for non-state entities that ensures they provide affordable, demand-driven...

Biblio info

IRC's approach, Supporting institutions

Uganda rural water services: inadequate quantity, low quality, satisfied users

Satisfied users: children fetch water at a tap in Kichwamba sub county, Kabarole District

Published on: 30/06/2014

55%-85% of households in Uganda access water services that do not meet the minimum required standards but water users are generally satisfied with the service they receive. A study on the performance of Water Source Committees as service providers for rural water supply in Uganda reveals.

Monitoring

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