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Service authority is the entity legally responsible for WASH services in a defined area. A service authority must ensure the quality of the service and the performance of the service provider; it may hold delegated functions of regulatory power. [Source: Huston, A. & Moriarty, P.B., 2018. Understanding the WASH system and its building blocks : building strong WASH systems for the SDGs. (IRC WASH systems series) The Hague, the Netherlands: IRC. P. 5]