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This Triple-S experiment sought to improve the reliability of water services in Ghana through the application and testing of an SMS (short message service) module for reporting hand pump breakdowns, linking with Area Mechanics and spare parts outlets, and ordering and paying for spare parts. The... Read more...
It's hard to predict what impact investments and innovations in the water sector will have on citizens' access to services. Understanding underlying mechanisms and potential bottlenecks of change can help decide how and where to invest resources, while also giving a more realistic picture of the... Read more...
This report presents results of the baseline assessment of the status of service levels, service providers and support functions, in East Gonja... Read more...
IRC country director of Uganda, Jane Nabunnya Mulumba reflects back on 2014 and sets her goals for the coming year: building on the legacy of Triple-S and reaching the national targets for water and sanitation coverage Read more...
Graph representing the Theory of Change of the Triple-S project. Read more...
The report describes results of an assessment of harmonisation and alignment, two key principles of Aid Effectiveness, in Ghana's water sector. Read more...
Experience in Uganda reveals the importance of continuous learning and reflection for providing water services that last. Read more...
Collection of stories reflecting the experiences of individuals involved in Triple-S Initiative in Uganda, containing key achievements at personal... Read more...
Triple-S has been leading a process of active innovation and experimentation in Ghana (as well as in other countries). This involves running a number of experiments (five in Ghana and seven in Uganda) spanning the range of areas where innovative approaches to current challenges have been identified. Read more...
Triple-S has been leading a process of active innovation and experimentation in Uganda (as well as in other countries). This involves running a number of experiments spanning the range of areas where innovative approaches to current challenges have been identified. Read more...
'Collective impact is the commitment of a group of actors from different sectors to a common agenda for solving a complex social problem'. Read more...
This policy brief evaluates the potential of hand pump mechanics associations to improve water facility functionality rates in rural Uganda. Read more...
This policy brief offers recommendations based on piloting of indicators to monitor water service delivery and performance in rural Uganda. Read more...
This policy briefing presents findings from an assessment of the predominant community management model for rural water services in Uganda. Read more...
This policy brief highlights lessons emerging from use of Sub-county Boards in Uganda to strengthen O&M for rural water supply facilities. Read more...
This policy brief outlines lessons and recommendations from the Triple-S/IRC assessment of multi-stakeholder learning platforms in Uganda Read more...
This policy brief presents findings from piloting of M4W, an initiative to enable users to report water facility faults by SMS, in Uganda. Read more...
In 2013, IRC/ Triple-S Uganda conducted an assessment of the performance of the Service Delivery Model for point water sources. Findings show that there was generally a low service levels but ironically, users were satisfied. This working paper attempts to explain the reasons for that paradox. Read more...