Reducing downtime of hand pumps using sms technology, Ghana. Read more...
Water service monitoring in Ghana: findings from three districts. Read more...
From testing monitoring service delivery indicators and tools in 3 pilot districts by the CWSA and Triple-S to applying monitoring at scale in 64 Ghanaian districts, one quarter of the country. That is what will happen in the framework of SMARTerWASH in the coming 3 years. Read more...
The Sunyani District has embarked on a second round of data collection on functionality and service levels. Read more...
This case study describes how Engineers Without Borders (EWB) promotes sustainable rural WASH services in Malawi. Read more...
A conceptual framework for using information and communication technologies to improve service delivery in the rural water sector. Read more...
Asset management is "the combination of management, financial, economic, engineering and other practices applied to physical assets with the objective of providing the required level of service in the most cost-effective manner" (National Asset Management Steering Group, 2006). In practical terms... Read more...
In Uganda 10 million people lack access to safe water. The Commissioner for Rural Water Supply and Sanitation says devolving water services closer to people and taking steps to improve functionality will achieve better services. Interview and recording by Peter McIntyre, Kabarole District, May 2013.
Read more...Capacity support refers to support activities towards water service authorities and includes, the provision of technical assistance, monitoring and training of service authority staff around the key functions they are responsible for. Read more...
This includes the structured support activities to service providers as well as to users or user groups. This may be provided in a variety of ways by either local governments directly, by regional utility agencies, specialized agencies or external contractors or a by combination of these modalities. Read more...
The professionalisation of community based-management means moving away from an approach based purely on volunteerism, towards a more professional, competent and effective management of rural water services working to agreed standards, and with greater transparency and accountability. Read more...
Regular collection, collation and analysis of reliable data is a crucial building block in delivering sustainable services. Monitoring systems should track not only access, but the quality of a service over time, as well as performance of operators in key technical, financial, and management... Read more...
Regulation is a set of functions, norms, and enforcement processes that ensure both services and service providers meet nationally set guidelines and standards. Regulation can cover economic, environmental and public health aspects of service provision. In the rural water it would include setting... Read more...
The Triple-S Ghana project has concluded and is sharing a report of a baseline study on the status of rural water facilities in Ghana.The report presents a synthesis of the results of a baseline assessment of the status of service levels, service providers and support functions in three districts... Read more...
This working paper provides evidence on current practices around funding capital maintenance and the resulting impact on services. Read more...
The Chief Executive Officer of the Community Water and Sanitation Agency (CWSA) has reiterated the need for facilities to be functional in order to ensure sustainability of service delivery. That is why efforts by the Triple-S project to monitor issues of functionality has been very laudable. This... Read more...