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TitleTwins, godfathers and sandwiches : evaluation report on the twinning arrangements between Dutch and Indonesian water supply companies : Vol. 1: general findings
Publication TypeMiscellaneous
Year of Publication1991
AuthorsWoerden, NLMConsult -, Utrecht, NLMatrix -, DGIS, DGeneral fo
Pagination84 p. : 4 tab.
Date Published1991-01-01
PublisherMatrix Consultants
Place PublishedUtrecht, The Netherlands
Keywordsevaluation, indonesia, netherlands, projects, recommendations, safe water supply, technology transfer, twinning, water authorities

Twinning arrangements between seven Dutch and seven Indonesian water supply companies aim to improve operational management through the transfer of know-how to the Indonesian water companies. The first of these arrangements started in May 1986 and the most recent one in September 1990. Most twinning arrangements focus on unaccounted-for water. Other fields of co-operation include technical operation and maintenance, administration, and public relations. The relations are maintained through short-term visits, but the level of staff exchanged differs (operator level on the Dutch side, managerial level on the Indonesian part). This evaluation of the arrangements shows a bias towards technical over managerial fields, with little use made of existing materials and structures. There is no joint reporting and reports are not mutually accessible. Yet twinning has a positive impact on institution development, human resources development, and operation and maintenance, the main field of attention. Still, twinning is carried out at a low-key level and consequently does not have a substantial effect on the Indonesian water companies as a whole. Proposals for improvement cover increased attention for management and administration, better selection of twinning partners, joint reporting in a standard format, and more involvement of the Indonesian Public Works Department in the twinning arrangements.


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