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TitleTools for assessing the O&M status of water supply and sanitation in developing countries
Publication TypeMiscellaneous
Year of Publication2000
AuthorsCotton, A
Paginationiv, 46 p. : 5 boxes, 8 tab.
Date Published2000-01-01
PublisherWorld Health Organization (WHO)
Place PublishedGeneva, Switzerland
Keywordsefficiency, evaluation methods, guidelines, indicators, information gathering, information sources, maintenance, operation, sanitation, sdiman, water supply

This document, prepared by WHO in collaboration with WSSCC, presents nine tools to measure and evaluate the effectiveness of operations and maintenance (O&M) of water supply and sanitation services. The tools cover: O&M management system effectiveness; audits; O&M status assessment; O&M performance evaluation; O&M performance reporting; performance indicator selection; performance indicators; information sources; and participatory information-gathering.

Notes3 ref.
Custom 1302.6
Original PublicationTools for the assessment of operation and maintenance status of water supplies


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