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Using systems thinking principles, this report explores how on-site sanitation services can be improved in Lusaka, Zambia, and Maputo, Mozambique.

TitleSystems reboot : sanitation sector change in Maputo and Lusaka
Publication TypeWorking Paper
Year of Publication2019
AuthorsDrabble, S, Renouf, R, Stokes, J, Abidi, Y
Secondary TitleDiscussion paper / WSUP
Pagination29 p. : 11 fig.
Date Published11/2019
PublisherWater & Sanitation for the Urban Poor (WSUP)
Place PublishedLondon, UK
Publication LanguageEnglish
Keywordssystems thinking

Using systems thinking principles, this report explores the development of on-site sanitation (OSS) in two capital cities over the last ten years – Lusaka, Zambia, and Maputo, Mozambique – and provides insights into how the WASH system can deliver better results for urban residents in both cities. 

The key insights gained from the case studies are:

  • begin by optimising one part of the system
  • embrace the power of process
  • design investments to address genuine systems constraints
  • anticipate and factor in delays

Includes 35 ref.

Citation Key86527




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