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Monitoring

A suite of tools to support a systems-based approach to sustainable management of water service delivery

This paper presents the following suite of tools that Water for People uses to plan and monitor the various elements of sustainability of service delivery:
 
  • AtWhatCost: A life cycle costing tool mapping revenue and expenses of a water system to understand better the levels of financial sustainability for service providers.
  •  Asset Assessment Tool: A spreadsheet that paints a district-wide picture of all water infrastructure and considers its age, functionality, and physical condition to illustrate risks and priorities for future investment needs and planning by the service authority.
  •  The annual service delivery monitoring activity allows service authorities and service providers to measure progress and trends in water service delivery. It is a critical tool in measuring levels of service and as a basic measurement of sustainability.
  •  Sustainable Services Checklist: An Excel-based score card reflecting the institutional strength of WASH service delivery stakeholders. Through data analysis and direct interviews of the stakeholders, the Sustainable Services Checklist is an indicator used to reflect progress to the delivery of sustainable services, and ultimately when external intervention can exit.
  •  The Water Resources Inventory tool is designed to establish a foundation for developing district water resource management plans. In Honduras, this tool has led to the purchase and protection of high priority drinking water catchments.
 
 
TitleA suite of tools to support a systems-based approach to sustainable management of water service delivery
Publication TypeTool
Year of Publication2017
AuthorsLemme, K., Latham, K., Kugler, K.
Pagination15 p.
Date Published01/2017
PublisherWater For People
Place PublishedDenver, CO, USA
Publication LanguageEnglish
Abstract
This paper presents the following suite of tools that Water for People uses to plan and monitor the various elements of sustainability of service delivery:
 
  • AtWhatCost: A life cycle costing tool mapping revenue and expenses of a water system to understand better the levels of financial sustainability for service providers.
  •  Asset Assessment Tool: A spreadsheet that paints a district-wide picture of all water infrastructure and considers its age, functionality, and physical condition to illustrate risks and priorities for future investment needs and planning by the service authority.
  •  The annual service delivery monitoring activity allows service authorities and service providers to measure progress and trends in water service delivery. It is a critical tool in measuring levels of service and as a basic measurement of sustainability.
  •  Sustainable Services Checklist: An Excel-based score card reflecting the institutional strength of WASH service delivery stakeholders. Through data analysis and direct interviews of the stakeholders, the Sustainable Services Checklist is an indicator used to reflect progress to the delivery of sustainable services, and ultimately when external intervention can exit.
  •  The Water Resources Inventory tool is designed to establish a foundation for developing district water resource management plans. In Honduras, this tool has led to the purchase and protection of high priority drinking water catchments.
 
 
URLhttps://www.waterforpeople.org/stories/a-suite-of-tools-to-support-a-systems-based-approach-to-sustainable#.WUkzm2h97IU
Citation Key82908

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A suite of tools to support a systems-based approach to sustainable management of water service delivery

Disclaimer

The copyright of the documents on this site remains with the original publishers. The documents may therefore not be redistributed commercially without the permission of the original publishers.