What makes a good monitoring system? They feed into local level planning and decision-making, are realistically designed with existing resource constraints in mind and do not rely on short-term project funding.
|Title||Service delivery indicators and monitoring to improve sustainability of rural water supplies|
|Publication Type||Briefing Note|
|Year of Publication||2014|
|Authors||Lockwood, H, Le Gouais, A|
|Secondary Title||Briefing note. Building blocks for sustainability series|
|Pagination||8 p.; 4 tab.; 2 fig.|
|Place Published||The Hague, the Netherlands|
|Keywords||community management, monitoring, rural supply systems, service delivery, Triple-S (Sustainable Services at Scale), water quality monitoring, water supply services|
Current approaches to monitoring rural water supply often focus on coverage—measured in terms of numbers of systems built and people served. But the reality is that many systems break down within a few years of installation due to lack of proper support for operations and maintenance and people who were counted as served are left without a reliable service. How to prevent this widespread problem? One of the first steps is a monitoring system that is able to track the level of service over time and the performance of key technical, financial, and management functions so that problems can be anticipated and addressed. Good monitoring systems feed into local level planning and decision-making. They are realistically designed with existing resource constraints in mind and do not rely on short-term project funding.
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