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TitlemWASH : mobile phone applications for the water, sanitation, and hygiene sector
Publication TypeBook
Year of Publication2012
AuthorsHutchings, M, Dev, A, Palaniappan, M, Srinivasan, V, Ramanathan, N, Taylor, J
Pagination114 p.; 12 fig.; 4 tab.
Date Published2012-04-01
PublisherPacific Institute
Place PublishedOakland, CA, USA
ISSN Number9781893790391
Keywordsdata analysis, data processing, governance, water resources development

This report reviews the potential of mobile phones to improve governance in the development sector - a field termed “mobile phone for development” or M4D - with a special emphasis on the water, sanitation, and hygiene or WASH sector. In particular, it focuses on “information interventions”: mobile phone usage for real-time, broad-based data collection and dissemination among and by multiple agents of change. Such information interventions are used not only to resolve immediate, short-term issues, but to facilitate the flow of information necessary for long term planning, monitoring, policy-making, and governance.  The report reviews the aspects of mobile phone solution design that impact the effectiveness of an information intervention. It reviews ten selected organisations and their mobile phone projects in depth to determine whether there are broad-based lessons to be drawn from their experiences of system development and implementation. Finally, the report summarises lessons that can be used by implementers of general M4D projects, as well as mWASH projects.  [authors abstract]


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