How-to-do-guide for functionality and service monitoring

This Guide has been developed to assist WASH sector stakeholders in Ghana to undertake water service monitoring in the community water sub-sector. It details the various steps and activities involved in carrying out water service monitoring geared at providing real time information required for planning, budgeting, resource allocation and remedial action.

The target audience include:

• The Community Water and Sanitation Agency (CWSA)
• Water and Sanitation Units of the Works Department's of the various Metropolitan,
• Municipal and District Assemblies (MMDAs)
• Non-Governmental Organisations (NGOs)
• Water and Sanitation Management Teams (WSMTs)

In addition, this Guide can be used by Development Partners (DP's) who want to scale up service monitoring in their focus districts. This Guide focuses on monitoring in the community water sub-sector.