|Facilitating communication in learning alliances
|Year of Publication
|C. Wells, DSilva, Le Borgne, E
|p. 281 - 297; 5 boxes; 2 fig.; 1 tab.
|action learning, communication, distance learning, stakeholders
Communication in learning alliances is instrumental for successful processes and good results. Learning alliances are knowledge networks engaging their members in decentralised communication between various (and indeed varied) sources and recipients. This complex set up requires strong facilitation backed by a solid network, outstanding interpersonal skills, energy and enthusiasm. The facilitator or facilitation team tries to build the coalition, the coherence of the learning alliance around a specific agenda, the competencies of the group and the collection of artefacts (information products and services) that will be generated by the alliance. However networked communication also poses a number of critical challenges such as deeply entrenched barriers to sharing knowledge, issues of translation and traducture across all stakeholder groups. There is a need to engage different groups in specific ways to meet their information needs. Ultimately, the conversations and transactions that are going through the learning alliance should lead to information, being codified from discussions and interactions; and this needs to be managed and maintained. All communication activities come at a cost and every choice in the communication strategy needs to be justified. Facilitators need to find creative ways to keep and meet people’s interests and to get people talking and listening to each other. [authors abstract]
With bibliography on p. 297