|Title||WASH accountability at water supply system level|
|Publication Type||Case Study|
|Year of Publication||2010|
|Authors||Smet, J., Achiro, B., Orishaba, G.|
|Secondary Title||Existing good practice case|
The management committee of Oku Be Lu borehole had lent all collected users' fees to the majority of consumers to help them survive during a famine in the village. The borrowers failed to repay their loans and the committee failed to hold monthly meetings for 5 months, because the community would not attend when called upon. The Accountability Dialogues brought committee members and users together. In the process of scorecards and self-assessment and the 'inter-face meeting', it was discovered that the loan scheme had a huge outstanding loan of UGX 2M. It was agreed that borrowers had to pay back their debts within two months and that if they failed, strict measures would be taken.