Existing Good Practice Case 9: wash accountability at water supply system level

The management committee of Oku Be Lu borehole had lent all collected users' fees to the majority of consumers to help them survive during a famine in the village. The borrowers failed to repay their loans and the committee failed to hold monthly meetings for 5 months, because the community would not attend when called upon. The Accountability Dialogues brought committee members and users together. In the process of scorecards and self-assessment and the 'inter-face meeting', it was discovered that the loan scheme had a huge outstanding loan of UGX 2M. It was agreed that borrowers had to pay back their debts within two months and that if they failed, strict measures would be taken.