Community-based service providers need regular, structured support that goes beyond ad hoc technical assistance.
|Title||Direct support post-construction to rural water service providers|
|Publication Type||Briefing Note|
|Year of Publication||2015|
|Authors||Smits, S, McIntyre, P|
|Secondary Title||Briefing notes series - Building blocks for sustainability|
|Pagination||8 p.; 4 tab.; 1 fig.; 1 box|
|Place Published||The Hague, the Netherlands|
|Keywords||community management, monitoring, service delivery, Triple-S (Sustainable Services at Scale), water supply services|
Community-based service providers need regular, structured support that goes beyond ad hoc technical assistance. With effective support, their ability to fulfil administration, operation, and maintenance functions improves and the sustainability of water services becomes more likely. Conversely, lack of support is associated with neglect of capital maintenance, major breakdowns, and lower levels of service. Support can come from local government, central government, NGOs, or associations of service providers, or combinations of the above. Findings suggest that effective direct support costs in the range of US$ 1 to US$ 3 per water user per year, depending on factors such as population density.
References on p. 7 - 8
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