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TitleCustomer relations management. Part B. Draft customer services guidelines, urban water and sewerage authorities, Tanzania
Publication TypeMiscellaneous
Year of Publication2001
AuthorsCoates, S, Sansom, K
Secondary TitleWELL study
Volumeno. 514
Paginationvii, 50 p. : 7 boxes, 14 fig., 2 tab.
Date Published2001-01-01
PublisherWater, Engineering and Development Centre, Loughborough University of Technology, WEDC
Place PublishedLoughborough, UK
Keywordsconsumers, guidelines, institutional aspects, marketing, non-governmental organizations, partnerships, private sector, sdiafr, sdiman, sewerage, tanzania, water authorities, water supply
Custom 1202.6, 302.6, 824


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