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TitleChange of water and sanitation services management model in small towns with a participatory approach : a summary of guidelines
Publication TypeMiscellaneous
Year of Publication2008
AuthorsMcGregor, JL
Pagination30 p. : fig., tab.
Date Published2008-05-01
PublisherWater and Sanitation Program - Latin American and Carribean Region
Place PublishedLima, Peru
Keywordsadministration, decentralization, government organizations, local level, models, participatory methods, peru, private sector, sanitation services, sdilac, sdiman, water supply services

In an effort to make service providers more accountable to citizens, most of the Latin American Region is in the process of decentralizing responsibility for key areas of service delivery to the local areas. This document presents the lessons learned from the process carried out in Peruvian small towns, where the local authorities are empowering local institutions so that the actors and the roles they assume become more active in the decision making process.
The participatory approach of the change process, supported in a “new social agreement for an efficient management of the water and sanitation services” as foundation of a Public-Private- Social Partnership (PPSP), searches to reach civic commitment to solve the problems of the water and sanitation services of small towns. In its participatory approach to management it strives to maintain the political commitment during the change process, rather different from the traditional way of doing things, where the municipal authority makes all the decisions and afterwards communicates the decision adopted to the population. This document has been designed to serve as reference to the officials and professionals of local, regional and national governments; of non-governmental organizations (NGO), of consulting firms and for independent professional that are responsible of giving technical assistance to promote a new management model for the water and sanitation services in small towns. It provides the framework in which the roles and responsibilities of all the participatory forces that have a stake in the water supply and sanitation services sector are defined.

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