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ARL New Measures Initiative

Started in 1999, this initiative of the US Association of Research Libraries (ARL) involves a series of activities and projects related to the measurement of outcomes/impacts of library services, maximizing the use of resources and benchmarking best practices. This website includes background information and outputs of the following projects:
1. Higher Education Outcomes Research Review
2. LibQUAL+ (Measures for Library Service Quality)
3. Investigation of Cost Drivers
4. Technical Services Cost Study
5. Development of a Self-Assisted Guide for Measuring Performance of ILL/DD
6. E-Metrics (Measures for Electronic Resources)

TitleARL New Measures Initiative
Publication TypeMiscellaneous
Year of Publication2010
AuthorsAssociation of Research Libraries - Washington, DC, US
Date Published2010-12-23
PublisherAssociation of Research Libraries
Place PublishedWashington, DC, USA
Keywordscosts, impact assessment, libraries, quality control, research, sdiinf, surveys
Abstract

Started in 1999, this initiative of the US Association of Research Libraries (ARL) involves a series of activities and projects related to the measurement of outcomes/impacts of library services, maximizing the use of resources and benchmarking best practices. This website includes background information and outputs of the following projects:
1. Higher Education Outcomes Research Review
2. LibQUAL+ (Measures for Library Service Quality)
3. Investigation of Cost Drivers
4. Technical Services Cost Study
5. Development of a Self-Assisted Guide for Measuring Performance of ILL/DD
6. E-Metrics (Measures for Electronic Resources)

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Disclaimer

The copyright of the documents on this site remains with the original publishers. The documents may therefore not be redistributed commercially without the permission of the original publishers.