Former IRC Programme Officer
Information and communication technology (ICT) design and application need to go hand in hand with changes in people, processes, and institutions. Read more...
Models where a service provider is committed to responsiveness and designs an in-house fault-reporting and maintenance system show greater... Read more...
Using information and communication technologies (ICTs) can make rural water supply more efficient, but this only works well when ICT design takes... Read more...
This study examines eight initiatives that are using information and communication technologies (ICTs) to monitor and report on water supply services... Read more...
This experiment reviewed current monitoring indicators and developed and tested a new monitoring framework designed to be implemented by rural water stakeholders so that they can identify and address problems as they arise at the district level. Read more...
This experiment examined the two main service delivery models for community managed water services in Uganda, established baseline service levels, examined success, failure and promising innovations. Read more...
To provide ongoing services, local governments need to systematically address the full range of costs, beyond construction of water facilities. This experiment supported districts to apply the life-cycle costs approach and asset management, so that their water and sanitation plans and budgets would... Read more...
One of the key challenges facing the water and sanitation sector is the lack of coordination among stakeholders. This experiment identified and sought to address drivers and barriers towards a coordinated sector-wide approach for sustainable water services in Ghana. Read more...
A framework for monitoring sustainable water services has been developed and successfully tested in three districts in Ghana. The framework supports the transition from a focus on counting water systems to monitoring services provided and sustained and is now being scaled up to 8 of the country's... Read more...
Triple-S Uganda and the Ministry of Water and Environment reviewed and updated the District Implementation Manual (DIM)—a sector document that sets standards and guidelines for water sanitation and hygiene activities at decentralised level. Read more...
Triple-S (Sustainable Services at Scale) has led a process of learning and innovation to improve rural water service delivery in Ghana and Uganda. Each experiment has documented, results and recommendations shared with stakeholders in the two countries. In addition, the progress on the innovation... Read more...
In Ghana and Uganda, Triple-S has run a range of experiments to improve water service delivery. Taken together, these experiments were expected to contribute to the sustainability and quality of rural water services and to build sector capacity for future innovation and informed policy making. Read more...
This Triple-S experiment sought to improve the reliability of water services in Ghana through the application and testing of an SMS (short message service) module for reporting hand pump breakdowns, linking with Area Mechanics and spare parts outlets, and ordering and paying for spare parts. The... Read more...
The BRAC WASH programme covers half of Bangladesh and measures quality of change outcomes as well as programme outputs. Read more...
At the 2014 The Water and Health Conference, IRC will share experience from our work on water service monitoring, on aid effectiveness and make a case for mobilising public finance for water sanitation and hygiene. Read more...
A new online open source monitoring system provides quantitative and qualitative data to guide decisions and plans for BRAC WASH. Read more...
In Stockholm, CWSA and IRC presented Ghana's new monitoring framework for rural and small town water services, which enables monitoring of services provided and sustained at scale. Read more...
Many sector organisations in Uganda believe water boards will bridge gaps in community management. The IRC-led Triple-S initiative has been supporting an experiment to assess whether and how these boards can be made viable. Read more...
Working paper 10 provides a comprehensive assessment of the state of the market for WASH sustainability tools and identifies gaps. 25 promising tools are summarised in practical 1-pagers. Read more...