Former IRC Programme Officer
Information and communication technology (ICT) design and application need to go hand in hand with changes in people, processes, and institutions. Read more...
Models where a service provider is committed to responsiveness and designs an in-house fault-reporting and maintenance system show greater... Read more...
Using information and communication technologies (ICTs) can make rural water supply more efficient, but this only works well when ICT design takes... Read more...
This study examines eight initiatives that are using information and communication technologies (ICTs) to monitor and report on water supply services... Read more...
This Triple-S experiment sought to improve the reliability of water services in Ghana through the application and testing of an SMS (short message service) module for reporting hand pump breakdowns, linking with Area Mechanics and spare parts outlets, and ordering and paying for spare parts. The... Read more...
It's hard to predict what impact investments and innovations in the water sector will have on citizens' access to services. Understanding underlying mechanisms and potential bottlenecks of change can help decide how and where to invest resources, while also giving a more realistic picture of the... Read more...
A new online open source monitoring system provides quantitative and qualitative data to guide decisions and plans for BRAC WASH. Read more...
The Mobile for Water (M4W) experiment has been undertaken as part of the IRC-led Triple-S initiative in Uganda and aimed to reduce service downtime and provide real time data on the performance of water services. Read more...
Data collection is easier and cheaper than ever. But gathering sound evidence – and using it for positive and lasting change–takes time and collaborative efforts. Read more...