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In 2013, IRC/ Triple-S Uganda conducted an assessment of the performance of the Service Delivery Model for point water sources. Findings show that there was generally a low service levels but ironically, users were satisfied. This working paper attempts to explain the reasons for that paradox. Read more...
55%-85% of households in Uganda access water services that do not meet the minimum required standards but water users are generally satisfied with the service they receive. A study on the performance of Water Source Committees as service providers for rural water supply in Uganda reveals. Read more...
To deliver WASH services that last, the whole system of individuals, organisations, technologies and the institutions that link them needs to work, and work more effectively. Read more...
Users want to know what they are entitled to receive: the quality, quantity, reliability and accessibility of their water supply. Read more...
It takes at least two months to repair a broken water source in rural areas of Uganda. This was revealed by a study conducted in 2012 by IRC Uganda in eight districts of Alebtong, Kitgum, Lira, Nwoya, Kabarole, Kamwenge, Kasese and Kyenjojo. The study was conducted to assess the performance of... Read more...
Despite increasing investments and a shift to a service delivery logic towards rural water in 2007, sustainability of rural water services remains problematic. This short presentation is about the development of service delivery indicators to better identify sustainability problems. This... Read more...
Triple-S Ghana shares results of the baseline assessment of the status of service levels, service providers and support functions, in Akatsi, Sunyani West and East Gonja districts in the Volta, Brong Ahafo and Northern regions respectively. Read more...
Water service monitoring in Ghana: findings from three districts. Read more...
Presenting the outcomes of a baseline study carried out in East Gonja, Sunyani West and Akatsi district in Ghana. Read more...
The concept of ‘water-person-years’ (WPY) is a new way of measuring the impact of investments. Assessing investments in WPY over a defined period of time, allows for a more efficient allocation of resources, and calls for a rethinking of the current development approach. Measuring in WPY is... Read more...