Biblio

S. Tremolet, Prat, M. - A., and Ross, I., “How to do Value for Money analysis for Water, Sanitation and Hygiene (WASH) programmes : draft guidance note”. Oxford Policy Management, Oxford, UK, p. iv, 31 p. : 2 fig., 5 boxes, 5 tab., 2015.

IRC International Water and Sanitation Centre, The Hague, NL, “Fournir un service d'eau et d'assainissement de base durable : coûts de référence”, WASHCost Burkina Faso fiche d’information, vol. 1. IRC, The Hague, The Netherlands, p. 4 p.; 4 tab., 2012.

WASHCost, “Funding recurrent costs for improved rural water services”, WASHCost global infosheets, vol. 3. IRC, The Hague, p. 5 p.; 2 tab.; boxes, 2012.

WASHCost, “Providing a basic level of water and sanitation services that last: cost benchmarks”, WASHCost global infosheets, vol. 1. IRC , The Hague, The Netherlands, p. 4 p.; 4 tab., 2012.

C. van den Berg and Danilenko, A., The IBNET water supply and sanitation performance blue book : the international benchmarking network for water and sanitation utilities databook. Washington, DC, USA: World Bank, 2011, p. xvii, 156 p.; index; 7 refs.; 3 boxes; 25 fig.; 20 tab.

S. Berg and Marques, R., “Quantitative studies of water and sanitation utilities: a benchmarking literature survey”, Water policy : official journal of the World Water Council, pp. p. 591 - 606; 11 fig.; 1 tab.; , 2011.

G. Ferro and Romero, C. A., “Setting performance standards for regulation of water services : benchmarking Latin American utilities”, Water policy : official journal of the World Water Council, pp. p. 607 - 623; 9 tab.; , 2011.

C. A. Kumar and Singh, U., “Benchmarking local government performance on rural sanitation : learning from Himachal Pradesh, India”. Water and Sanitation Program - South Asia, New Delhi, India, p. 5 p. : 3 fig., 2 tab., 2010.

A. Parker, “How can water and sanitation services to the urban poor be scaled up?”. Water and Sanitation for the Urban Poor, WSUP, S.l., p. 13 p.; 15 boxes, 2009.

C. P. Agrawal, “Improving water and sanitation service delivery in India : lessons from a national workshop on service level benchmarking : Nagari : eighteenth meeting of the Urban Think Tank, december 14–15, 2009, New Delhi, India”. Water and Sanitation Program, WSP, New Delhi, India, p. 20 p.; 6 boxes; 9 photographs; 1 fig.; 1 tab., 2009.

D. Van Minh, “Investigating the double jeopardy issue in the water sector : the limited (applicability) of partial metric benchmarking”, vol. no. 4/2008. UNESCO-IHE Institute for Water Education, Delft, The Netherlands, p. vii, 59 p. : 14 fig., 10 tab., 2008.

S. Mugisha, “Performance assessment and monitoring of water infrastructure : an empirical case study of benchmarking in Uganda”, Water policy : official journal of the World Water Council, pp. p. 475-491 : 1 fig., 4 tab., 2007.

H. Alegre, Baptista, J. M., Cabrera, E., Cubillo, F., Duarte, P., Hirner, W., Merkel, W., and Parena, R., Performance indicators for water supply services. London, UK: IWA Publishing, 2006, p. xviii, 289 p. : 28 fig., 73 tab.

M. Thomson, Okuni, P. A., and Sansom, K., “Sector performance reporting in Uganda : from measurement to monitoring and management”, in Maximizing the benefits from water and environmental sanitation : 31st WEDC conference, Kampala, Uganda, 31 October - 4 November 2005 : conference proceedings, 2005, pp. P. 130 - 137 : 4 boxes, 4 fig., 3 tab.

S. Lindtner, Krioss, H., and Nowak, O., “Benchmarking of municipal waste water treatment plants : an Austrian project [power point presentation, IWA Specialists Conference on Large Wastewater Treatment Plants, Prague, CZ, 1-4 September 2003]”. Institute for Water Quality and Waste Management, Vienna University of Technology, Vienna, Austria, p. 20 slides, 2004.

R. Matos, Cardoso, A., Ashley, R., Duarte, P., Molinari, A., and Schulz, A., Performance indicators for wastewater services. London, UK: IWA Publishing, 2003, p. xii, 174 p. : 10 fig.,17 tab.

P. Pybus and Schoeman, G., “Performance indicators in water and sanitation for developing areas”, Water science and technology, pp. p. 127-134, 2001.

J. Hannan, “Statistical profile and performance benchmarking of water supply services in 32 major Australian towns 1999/2000”, vol. No. 1. Western Australia, Office of Water Regulation, Perth, WA, Australia, p. 49 p. : 5 fig., 16 tab., 2001.

A. E. Elmendorf, Peters, D. H., Kandola, K., and Chellaraj, G., “Benchmarks for health expenditures, services and outcomes in Africa during the 1990s”, Bulletin of the World Health Organization, pp. p. 761-769 : 5 tab., 2000.

World Bank -Washington, DC, US, “Benchmarking water and sanitation utilities”. World Bank, Water and Sanitation Division, Washington, DC, USA, p. various documents / sheets, 1999.

World Bank -Washington, DC, US, “Creating performance incentives through regulation and benchmarking”, presented at the 1999-04-08, Washington, DC, USA, 1999, p. vi, 72 p.

L. Blankenship, Olstein, M., and Liner, B., “Metric benchmarking”, Journal American Water Works Association, pp. p. 57-62, 1998.

R. Patrick, Mackenzie, P., and WRC Inc. -Huntingdon Valley, PA, US, “Syndicate benchmarking : water supply and sewerage”, in Global cases in benchmarking : best practices from around the world, 1998, pp. P. 499-511 : 6 fig.

I. Ministry o IN, “Handbook of service level benchmarking”. India, Ministry of Urban Development, New Delhi, India, p. 92 p.; ill.; 1 tab.; 1 fig.; photographs; 1 Illustrative Performance Report Card.