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2011
Kayaga, S. and Smout, I., Water demand management in the city of the future : selected tools and instruments for practitioners. Loughborough, UK: Water, Engineering and Development Centre, Loughborough University of Technology, WEDC, 2011, p. xvi, 176 p.; ill.; tab.; fig.
2007
Epitu, J. and Kayaga, S., Training for real : strategic training and capacity building for Uganda water sector, in Sustainable development of water resources, water supply and environmental sanitation : 32nd WEDC conference, Colombo, Sri Lanka, 13-17 November 2006 : conference proceedings, 2007, pp. P. 133-136.
2004
Kayaga, S. and Sansom, K., Serving all urban consumers : a marketing approach to water services in low and middle-income countries. Book 5. Sample strategic marketing plan for water services in Kampala city, Uganda. Loughborough, UK: Water, Engineering and Development Centre, Loughborough University of Technology, WEDC, 2004, p. viii, 108 p. + 4 p. annexes : 7 boxes, 4 fig., 38 tab.
Coates, S., Sansom, K., Kayaga, S., Srinivas Chary, V., Narender, A., and Njiru, C., Serving all urban consumers : a marketing approach to water services in low and middle-income countries. Book 3. PREPP : utility consultation with the urban poor. Loughborough, UK: Water, Engineering and Development Centre, Loughborough University of Technology, WEDC, 2004, p. xi, 111 p. : 24 boxes, 13 fig., 16 tab.
Sansom, K., Franceys, R., Njiru, C., Kayaga, S., Coates, S., and Srinivas Chary, V., Serving all urban consumers : a marketing approach to water services in low and middle-income countries. Book 2. Guidance notes for managers. Loughborough, UK: Water, Engineering and Development Centre, Loughborough University of Technology, WEDC, 2004, p. xiv, 238 p. : 39 boxes, 43 fig., 51 tab.
Sansom, K., Kayaga, S., Franceys, R., Njiru, C., Coates, S., and Srinivas Chary, V., Serving all urban consumers : a marketing approach to water services in low and middle-income countries. Book 1. Guidance for governments' enabling role. Loughborough, UK: Water, Engineering and Development Centre, Loughborough University of Technology, WEDC, 2004, p. 102 p. : 25 boxes, 12 fig., 11 tab., .
2003
Kayaga, S. and Sansom, K., PPP in small towns' water supply in Uganda, in Towards the millennium development goals - actions for water and environmental sanitation : proceedings of the 29th WEDC conference, Abuja, Nigeria, 2003, Loughborough, UK, 2003, pp. p. 245-247 : 2 fig.
2001
Coates, S., Sansom, K.R., and Kayaga, S., Customer relations management. Part A : Introduction for urban water and sewerage authorities in developing countries, vol. no. 514. Water, Engineering and Development Centre, Loughborough University of Technology, WEDC, Loughborough, UK, p. vii, 66 p. : boxes, fig., tabs., 2001.