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Duarte, P.

Alegre, H. et al., 2006. Performance indicators for water supply services, (Manuals of best practice series / IWA) London, UK: IWA Publishing.

Published on: 29/12/2004

Second edition of the IWA Performance Indicator System for water services manual, first published in 2000. The Performance Indicators System can...

Matos, R. et al., 2003. Performance indicators for wastewater services, (Manuals of best practice series / IWA) London, UK: IWA Publishing.

Published on: 01/01/1970

The manual provides guidelines for the establishment of a management tool for wastewater utilities based on the use of performance indicators. The...

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